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Reach out to customers across borders
Features
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Offer self-service options and help callers reach the correct department with our bespoke IVR system.
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Route calls to best-suited agents to improve first call resolution rate to streamline traffic in peak hours.
Make data-backed decisions to improve your support team’s performance and enhance customer experience.
Understand and improve how your agents handle customers by monitoring calls in real-time.
Ensure seamless connectivity and reachability with DialerHQ's Wi-Fi calling. Make sure you never miss an important business call.
Enjoy a full-featured and robust PBX phone system to route, manage and monitor all your business calls easily.
Get direct calls to individual extensions. Enhance accessibility and streamline communication within your organization.
Capture and store important VoIP conversations for future reference & quality analysis with advanced VoIP call recording.
Experience hassle-free calling through internet-based VoIP technology without the need for physical SIM cards.