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Reach out to customers across borders
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Offer self-service options and help callers reach the correct department with our bespoke IVR system.
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Route calls to best-suited agents to improve first call resolution rate to streamline traffic in peak hours.
Make data-backed decisions to improve your support team’s performance and enhance customer experience.
Understand and improve how your agents handle customers by monitoring calls in real-time.
Ensure seamless connectivity and reachability with DialerHQ's Wi-Fi calling. Make sure you never miss an important business call.
Enjoy a full-featured and robust PBX phone system to route, manage and monitor all your business calls easily.
Get direct calls to individual extensions. Enhance accessibility and streamline communication within your organization.