Ooma

Ooma: An Overview

Ooma is a comprehensive VoIP platform tailored to meet the diverse needs of businesses of all sizes. Designed with a focus on modern enterprises, Ooma goes beyond traditional calling systems, providing a suite of features that revolutionize customer connections and team management.

Ooma phone system seamlessly integrates mobile and desktop applications, empowering businesses to manage calls on the go. Tailored for organizations with distributed or remote teams, this feature ensures flexibility and accessibility, enabling your team to stay connected from anywhere in the world.

Experience global expansion with Ooma’s diverse array of virtual numbers, including local, toll-free, and customizable vanity numbers. Tailor your business identity by choosing preferred area codes and countries, presenting a professional presence, and expanding your business reach to new horizons.

Ooma phone service simplifies transitions by facilitating the porting of existing numbers, contacts, and communication flows. Unlock the potential of longstanding customer relationships seamlessly, ensuring a smooth continuation of your established connections.

Elevate your customer service quality with Ooma’s advanced call management features. From call forwarding and virtual receptionists to Interactive Call Response (IVR), live call transfers, custom greetings, and more, Ooma streamlines the handling of high call volumes, enhancing efficiency and customer satisfaction.

At Ooma, customer satisfaction is our top priority. Benefit from 24/7 customer support across various channels, including phone calls, emails, and social media. Our dedicated support team is always ready to assist you, ensuring a seamless experience as you harness the full potential of Ooma.

Ooma pricing 

Ooma offers a range of pricing plans to cater to diverse business communication needs, providing a flexible and feature-rich platform for organizations of all sizes. Let’s delve into each plan to understand the offerings:

• Essentials Plan – $19.95 per month :- The Essentials Plan is an excellent starting point for businesses seeking a robust communication solution. Priced at $19.95 per month, this plan includes 50+ standard features such as a virtual receptionist, ring groups, music on hold, one toll-free number, digital fax, mobile app, and email audio attachments. Ideal for small to medium-sized enterprises, the Essentials Plan lays the foundation for efficient and professional communication.
• Pro Plan – $24.95 per month :- Building upon the Essentials Plan, the Pro Plan, also priced at $24.95 per month, takes communication to the next level. In addition to all the features in Essentials, users gain access to a desktop app, text messaging, videoconferencing, call recording, enhanced call blocking, voicemail transcription, caller info match, dynamic caller ID, and integrations with Google and Office 365. This plan is designed to meet the evolving needs of businesses requiring enhanced collaboration tools and analytics for informed decision-making.
• Pro Plus Plan – $29.95 per month :- For organizations that demand advanced features and seamless integration with business processes, the Pro Plus Plan is an optimal choice at $29.95 per month. This plan encompasses everything in the Pro Plan, and further expands capabilities with call queuing, Salesforce integration, Microsoft Dynamics 365 integration, advanced call flows, video conferencing recording, hot desking, and Find Me, Follow Me functionality. The Pro Plus Plan is tailored for businesses seeking a comprehensive communication solution with advanced call management and integration capabilities.

Price Comparison

Though there are three different Ooma pricing plans to meet the requirements of businesses with varying scope and scale, it is not as cost-effective as DialerHQ. The premium plans are also cheaper than Ooma. A summary of the pricing comparison is given below.