AVOXI
Empowering Businesses with Seamless Communication Solutions
Best for : Solopreneurs, small businesses, and individuals juggling side gigs seeking a comprehensive solution to effortlessly separate business and personal calls.Pricing:$0
Visit WebsiteTop Features
AVOXI
- Global Reach
- Business Texting
- Smart Call Forwarding
- Voicemail Transcription
- Virtual Receptionist
- Live Call Transfers
- VoIP & WiFi Calling
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- Call Monitoring
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- Call Recording
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- Call Center Analytics
- Power Dialer
- Call Queuing
What is AVOXI: An Overview
AVOXI is an innovative VoIP platform meticulously crafted to meet the diverse needs of businesses across the spectrum. Tailored for modern enterprises, AVOXI goes beyond conventional calling systems, providing a suite of features that revolutionize customer connections and team management.
AVOXI seamlessly integrates mobile and desktop applications, empowering businesses to manage calls on the go. Ideal for organizations with a distributed or remote workforce, this feature ensures flexibility and accessibility, allowing your team to stay connected from anywhere in the world.
Experience global expansion with AVOXI’s diverse array of virtual numbers, including local, toll-free, and customizable vanity numbers. Tailor your business identity by choosing preferred area codes and countries, presenting an enhanced professional presence and scaling your business reach to unprecedented heights.
AVOXI virtual numbers simplify the transition by enabling the porting of existing numbers, contacts, and communication flows. Unlock the potential of longstanding customer relationships seamlessly, ensuring a smooth continuation of your established connections.
Elevate your customer service quality with AVOXI’s advanced call management features. From call forwarding and virtual receptionists to Interactive Call Response (IVR), live call transfers, custom greetings, and more, streamline the handling of high call volumes, enhancing efficiency and customer satisfaction.
At AVOXI, customer satisfaction is paramount. Benefit from 24/7 customer support across various channels, including phone calls, emails, and social media. The dedicated support team is always ready to assist you, ensuring a seamless experience as you harness the full potential of AVOXI.
Ratings |
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|
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Value for Money |
4.1
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4.8
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Ease of Use |
3.3
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4.6
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Features |
4.4
|
4.6
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Customer Support |
4.5
|
4.6
|
Avoxi Reviews
Positive
- AVOXI's extensive coverage with virtual numbers in over 170 countries allows our business to establish a truly global presence. It's a game-changer for expanding markets and connecting with customers worldwide.
- AVOXI seamlessly integrates with our existing systems, offering a smooth transition without disrupting workflows. The flexibility to manage calls on the go with mobile and desktop applications is a major advantage for our distributed team.
- The diverse array of virtual numbers, including local, toll-free, and vanity options, enables us to tailor our business identity. Choosing specific area codes and countries has significantly enhanced our professional image and business reach.
- AVOXI made the transition painless by enabling the porting of existing numbers, contacts, and communication flows. This ensured uninterrupted connectivity and allowed us to maintain crucial customer relationships seamlessly.
- AVOXI's advanced call management features, from call forwarding to virtual receptionists and live call transfers, have greatly streamlined our customer service. It enhances our efficiency in handling high call volumes and leaves a positive impact on customer satisfaction.
- The 24/7 customer support offered by AVOXI has been consistently reliable. The dedicated support team responds promptly across various channels, providing solutions and ensuring our communication remains uninterrupted.
- AVOXI's pricing structure is transparent and cost-effective. The value we receive in terms of global connectivity, advanced features, and customer support makes it a wise investment for our business.
Negative
- Initially, navigating through all the features of AVOXI can be a bit overwhelming. The platform's robust capabilities require some time for users to fully grasp and utilize it effectively.
- While the customization options are extensive, configuring certain advanced settings can be complex. It may require additional guidance or support to tailor the system precisely to specific business needs.
- Although AVOXI provides valuable call analytics, some users may find the depth of insights lacking compared to more specialized analytics tools. Enhancements in this area would be appreciated for a more in-depth performance analysis.
- We've encountered occasional connectivity glitches, impacting call quality. While these instances are infrequent, a more robust network stability would further enhance the reliability of the service.
- Integrating AVOXI with certain Customer Relationship Management (CRM) systems can be more complex than anticipated. Improved integration guides or pre-configured settings for popular CRMs would be beneficial.
- AVOXI's outbound calling features, while functional, could be more comprehensive. Additional tools for outbound sales teams could enhance the platform's versatility for businesses heavily focused on proactive outreach.
- Some advanced features are only available in higher-tier plans, limiting access for users on basic plans. A more inclusive approach to feature availability across plans would cater to a broader user base.
AVOXI Pricing
AVOXI offers a variety of price options to meet the different demands of organizations. Along with a free trial, it provides three plans.
- Launch Plan – $0 per user :- The Launch Plan from AVOXI is the ideal starting point for businesses seeking to establish their communication foundation. Priced at $0 per user, this plan enables you to get started with one country and gradually expand your reach. It includes a comprehensive number catalog featuring international, domestic, local toll-free, and mobile numbers. The TrueLocal™ feature ensures a two-way voice service for guaranteed local caller ID within the country.
- Contact Plan – $19.95 per user :- For businesses looking to enhance their capabilities with advanced features and analytics, the Contact Plan from AVOXI is a comprehensive solution starting at $19.95 per user. Building on the features of the Launch Plan, the Contact Plan includes Salesforce Integration for unified CRM access, Agent Webphone and Dashboard for cloud-based contact center teams, (ACD) Routing to support sales teams with flexible queuing options, Live Monitoring and Coaching, Call Tagging and Dispositioning for classifying and searching call types and outcomes, and Real-Time Dashboards
- Engaged Enterprise Plan – $39.99 per user :- For businesses with expansive needs, the Engaged Enterprise Plan from AVOXI, starting at $39.99 per user, offers a premium suite of features. This plan includes everything in the Contact Plan and goes further with Queue Callback for an enhanced caller experience, Live Monitoring on outbound calls for high-performing teams, Skills-Based Routing for matching callers to the most capable agents, a Bring Your Own Carrier Solution for integrating existing hard-to-replace international numbers, Unlimited Storage for Call Recording and Platform Analytics, a Designated Customer Project Manager for new teams and locations, and a Designated Global VIP Support Team.
Price Comparison
Wondering which platform is the right choice for your business? Compare the pricing plans of AVOXI.
AVOXI Features
1. HD Voice Quality
AVOXI stands out for its exceptional HD voice quality, providing crystal-clear audio for all your calls. The advanced voice compression algorithms ensure that every conversation is rich and detailed, enhancing communication clarity and reducing misunderstandings. Whether you are on a business call or catching up with friends, AVOXI's commitment to high-definition voice quality ensures a premium calling experience.
2. Advanced Call Blocking
AVOXI's advanced call blocking feature empowers users to take control of their communication by blocking unwanted calls effectively. With customizable settings and the ability to create blacklists, users can filter out telemarketers, spam calls, and other nuisances. This not only ensures a more peaceful calling experience but also enhances overall productivity by reducing interruptions from unwanted calls.
3. Voicemail Transcription
AVOXI goes beyond traditional voicemail with its voicemail transcription feature. This innovative functionality transcribes your voicemail messages into text, providing a convenient and time-saving way to review messages. This not only enhances accessibility for users with hearing impairments but also allows for a quick glance at voicemail contents, ensuring important information is readily available without the need to listen to the entire message.
4. Smart Home Integration
AVOXI seamlessly integrates with smart home devices, transforming your communication hub into a central control point for your home. Whether it's integrating with virtual assistants, smart thermostats, or security systems, AVOXI enhances the convenience of managing your smart home devices. This feature aligns AVOXI with the modern connected lifestyle, offering users a streamlined and integrated approach to managing both communication and home automation.
5. Mobile App with Remote Management
The AVOXI mobile app extends the functionality of the AVOXI system to your smartphone, enabling users to manage calls and settings remotely. This feature is particularly valuable for users on the go, allowing them to stay connected to their AVOXI system from anywhere. Whether adjusting call forwarding settings or checking voicemail, the mobile app enhances flexibility and ensures that users are always in control of their communication preferences.
6. Affordable International Calling
AVOXI provides cost-effective international calling options, making it an attractive choice for users with global communication needs. With competitive rates and clear pricing structures, AVOXI ensures that staying connected with international contacts is both convenient and budget-friendly. This feature positions AVOXI as a practical solution for businesses and individuals seeking affordable international communication without compromising on call quality.
7. Easy Setup and Installation
AVOXI is renowned for its user-friendly setup and installation process. With straightforward instructions and intuitive interfaces, users can quickly get their AVOXI system up and running without the need for extensive technical expertise. This ease of setup contributes to a hassle-free onboarding experience, allowing users to start enjoying the benefits of AVOXI's features with minimal effort and time investment.
Frequently Asked Questions
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AVOXI achieves HD voice quality through advanced voice compression algorithms that prioritize clarity and detail in every conversation. This technology ensures that users experience crystal-clear audio, enhancing communication whether for business or personal calls.
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Yes, AVOXI provides an advanced call blocking feature that empowers users to effectively block unwanted calls, including telemarketers and spam calls. The customizable settings and blacklisting options give users control over their communication, reducing interruptions and enhancing overall productivity.
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Voicemail transcription on AVOXI converts voicemail messages into text, offering a convenient way to review messages without listening to the entire recording. This feature not only saves time but also improves accessibility for users, including those with hearing impairments.
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Yes, AVOXI seamlessly integrates with smart home devices, turning your communication hub into a central control point for your home. Whether it's connecting with virtual assistants, smart thermostats, or security systems, AVOXI enhances the convenience of managing your smart home devices.
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Absolutely. AVOXI provides a mobile app that allows users to manage calls and settings remotely. Whether adjusting call forwarding preferences or checking voicemail, the mobile app extends the functionality of the AVOXI system to your smartphone, ensuring you stay connected from anywhere.