Aircall
Elevate Your Business Communication to New Heights
Ideal For : Entrepreneurs, small businesses, and individuals managing side projects seeking to streamline communication and enhance professionalism.Pricing:$30
Visit WebsiteTop Features
Aircall
- Call Management
- Global Virtual Numbers
- Desktop Integration
- Call Queuing
- Analytics Dashboard
- Number Masking
Other Users Choose
DialerHQ
- Call Monitoring
- PBX System
- Call Recording
- Voice Broadcasting
- Call Center Analytics
- Power Dialer
What is Aircall: An Overview
Aircall is a comprehensive VoIP platform tailored for businesses of all sizes. Specifically designed to cater to the dynamic needs of modern enterprises, Aircall transcends traditional calling systems, offering a suite of features that redefine the way you connect with your customers and manage your team.
Aircall seamlessly integrates mobile and desktop applications, empowering businesses to manage calls on the go. Ideal for organizations with a distributed or remote workforce, this feature ensures flexibility and accessibility, allowing your team to stay connected from anywhere in the world.
Experience the global expansion with Aircall’s diverse array of virtual numbers, including local, toll-free, and customizable vanity numbers. Tailor your business identity by choosing preferred area codes and countries for an enhanced professional presence, scaling your business reach to unprecedented heights.
Aircall simplifies the transition by enabling the porting of existing numbers, contacts, and communication flows. Unlock the potential of longstanding customer relationships seamlessly, ensuring a smooth continuation of your established connections.
Elevate your customer service quality with Aircall’s advanced call management features, including call forwarding, virtual receptionists, Interactive Call Response (IVR), live call transfers, custom greetings, and more. Streamline the handling of high call volumes, enhancing efficiency and customer satisfaction.
At Aircall, customer satisfaction is paramount. Benefit from 24/7 customer support across various channels, including phone calls, emails, and social media. The dedicated support team is always ready to assist you, ensuring a seamless experience as you harness the full potential of Aircall.
Aircall Pricing
Aircall comes with two main pricing plans and an enterprise plan that offers custom quotations. Explore the pricing plans in more detail.
- Essentials Plan – $30 per License :- Aircall’s Essentials Plan, priced at $30 per license, is the go-to option for businesses seeking a flexible and easy-to-manage voice solution. With an annual billing of $1080 for three licenses, users gain access to a plethora of features. These include unlimited inbound calls (excluding toll-free), essential telephony features like IVR, call recording, and click-to-dial. The plan also provides the convenience of sending and receiving SMS, a softphone available on desktop and mobile platforms, and the capability for unlimited simultaneous outbound calls.
- Professional Plan – $50 per License :- For businesses aiming to boost productivity and performance, the Professional Plan at $50 per license offers an advanced set of features. Priced at $1800 annually for three licenses, this plan encompasses all the benefits of the Essentials Plan. Additionally, users gain access to Salesforce integration, mandatory call tagging, advanced analytics, and call monitoring. The plan also introduces advanced support features, including queue call back and advanced sales functionalities such as the Power Dialer.
- Custom Plan – Call for Details :- For businesses with unique and specific needs, Aircall offers a Custom Plan with features tailored to meet your requirements. The Custom Plan builds upon the Professional Plan, including all its features, and introduces unlimited outbound calls, custom analytics, custom onboarding, access to API developer support, a Service-level Agreement (SLA), and Single Sign-On (SSO) functionality.
Price Comparison
Compare the pricing plans of Aircall and DialerHQ to find the right choice for your business.
Aircall Features
1. Seamless Integration and API Access
Aircall stands out with its remarkable ability to seamlessly integrate with over 100 applications and platforms, ensuring a harmonious collaboration with your existing tools. The robust API access empowers businesses to tailor Aircall to their specific needs, fostering a cohesive and efficient workflow. This feature not only streamlines the integration process but also positions Aircall as a versatile communication solution adaptable to the evolving technological landscape.
2. Unlimited Inbound Calls
A key highlight of Aircall is the provision of unlimited inbound calls (excluding toll-free), ensuring that businesses can handle a high volume of incoming inquiries without constraints. This abundance of telephony features contributes to a seamless calling experience for both customers and internal teams.
3. Salesforce Integration and Advanced Analytics
Aircall introduces a powerful feature set, including seamless integration with Salesforce. This integration enhances customer relationship management by providing a unified platform for communication and data management. Advanced analytics offer businesses in-depth insights into call performance, trends, and customer interactions. This analytical capability enables data-driven decision-making and empowers businesses to continually optimize their communication strategies.
4. Advanced Support Features and Queue Call Back
Designed to meet the needs of businesses seeking enhanced support capabilities, it incorporates advanced features such as queue callback. This functionality ensures that customers are efficiently attended to, even during peak call times. Additionally, Aircall's advanced support features contribute to a more streamlined customer support process, enhancing overall customer satisfaction. Businesses adopting Aircall benefit from a sophisticated support infrastructure that aligns with the demands of modern customer service standards.
5. Power Dialer for Advanced Sales
Catering to businesses with a focus on sales, Aircall introduces the Power Dialer feature. This advanced sales tool optimizes outbound calling, allowing sales teams to connect efficiently with leads and prospects. The Power Dialer feature streamlines the calling process, maximizing sales representatives' productivity and enabling them to reach a broader audience in less time. This functionality positions Aircall not just as a communication platform but as a strategic asset for businesses aiming to elevate their sales efforts.
6. Customization with Unlimited Outbound Calls
The Custom Plan takes Aircall's flexibility to the next level by offering unlimited outbound calls, providing businesses with the freedom to engage in extensive outbound communication. It also introduces custom analytics, allowing organizations to tailor their data insights to specific key performance indicators (KPIs) and business objectives. The customization features of the Aircall ensure that businesses can mold Aircall to fit precisely within the contours of their unique communication and operational requirements.
7. Single Sign-On (SSO) and Enterprise-level Service
For businesses prioritizing security and streamlined access, it includes Single Sign-On (SSO) functionality. This feature simplifies user access management, enhancing security protocols and providing a seamless experience for users. Moreover, Aircall offers an enterprise-level service with a Service-level Agreement (SLA), ensuring reliability, uptime, and dedicated support for businesses with mission-critical communication needs. Aircall's commitment to providing enterprise-grade service reinforces its position as a trusted communication partner for businesses of all scales.
Frequently Asked Questions
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Yes, Aircall supports seamless integration with over 100 applications and platforms. The robust API access allows businesses to tailor the integration to their specific needs, ensuring a cohesive and efficient workflow.
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The Aircall Essentials Plan offers essential telephony features such as Interactive Voice Response (IVR), call recording, click-to-dial, and unlimited inbound calls (excluding toll-free). These features create a solid foundation for effective and organized communication.
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The Power Dialer feature optimizes outbound calling for sales teams. It streamlines the calling process, maximizing sales representatives' productivity and enabling them to efficiently connect with leads and prospects.
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Yes, the Aircall Custom Plan offers a high degree of customization, including unlimited outbound calls, custom analytics, and Single Sign-On (SSO) functionality. Businesses can mold Aircall to fit precisely within the contours of their unique communication and operational requirements.
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The Aircall Custom Plan offers enterprise-level service, including a Service-level Agreement (SLA). This ensures reliability, uptime, and dedicated support, making Aircall a trusted communication partner for businesses with critical communication needs.