23 Best Indian Virtual Number Providers (& Mobile Numbers)

Senior Writer: Paras Kela

Reading Time: 11 Minutes

Published : July 28, 2023

Effective communication plays a crucial role in achieving success, whether for businesses or individuals. There has been a remarkable change in how we connect through calls and messages, thanks to virtual numbers. According to research, a person interacts with others for 90% of the day.

Virtual numbers are an effective option for Indian businesses seeking a strong presence, simple consumer interactions, and data security. This blog covers the top 23 Indian virtual number providers, each tailored to your individual communication needs.

Whether you’re a new firm or an established company wishing to expand your reach, our sought-after list of virtual phone numbers in India will surely help you out. 

Reasons for Using IVR

IVR is a helpful virtual receptionist, sending pre-recorded messages to guide employees to the right departments. It’s adopted for a variety of reasons, and some of the most common ones include:

• By reducing the reliance on numerous customer executives, IVR significantly cuts expenses, freeing up vital resources for other essential aspects of the business.
• IVR enables easy call forwarding setup, ensuring that no important calls are missed, whether you’re present in the office or not.
• IVR’s capacity to attend to multiple calls simultaneously enhances overall call capacity, preventing delays and minimizing customer frustration.
• An automated greeting lends an air of professionalism to your business, elevating brand image and creating a positive impression on callers.

Expert Advice

"When it comes to choosing the best virtual phone number provider, you must consider all the crucial factors, including their offered services, past track record and future promise. It is ideal to opt for a provider that at least meets your primary objectives without burning a hole in your pocket. "

Improving Customer Service With IVR

The adoption of an IVR system provides a plethora of benefits to Indian businesses. It provides users with self-service options, allowing them to obtain critical data such as subscription status, balance, and past invoices without the assistance of a human. This reduces business operating costs while also saving clients and agents time. 

The user-friendly design ensures a smooth caller experience, which improves brand perception and increases client loyalty. Because of its ability to manage high call volumes and respond quickly to client inquiries, the IVR system is also an important tool for businesses looking to streamline operations and raise customer service standards.

Comparison of 23 Best Indian Virtual Number Providers

List of Best Indian Virtual Number Providers for Your Business (Including Virtual Mobile Number Providers) 

Picking the perfect Indian virtual number provider can be daunting at times. With numerous available options, you must make the right choice that aligns with your exact requirements. Below is a comprehensive list of the most sought-after providers that can help you get going!

1. DialerHQ

DialerHQ is one of the best small business virtual phone systems. It provides essential communication tools tailored to businesses. It allows you to make calls and send messages without the need for a physical SIM card.

DialerHQ is a reliable and efficient communication solution for small businesses. It serves businesses of all sizes and offers a toll-free number as well as a backup phone number. 

Key Features 

• Top-notch call quality
• International calling & texting
• Call recording & call routing
• Role-based access control

Pros and Cons

DialerHQ is widely known for its advanced call-recording features.

It provides excellent customer service and a variety of unique calling features.

By offering a dedicated ten-day free trial, this software attracts potential customers.

DialerHQ can sometimes speed down and cause certain challenges.

This software demands frequent updates.

Pricing

As an enterprise-specific solution, DialerHQ caters exclusively to large teams or organizations. Connect with the DialerHQ sales team at [email protected] for personalized quotes, or start a free trial for first-hand experience.

2. CallHippo

CallHippo is an advanced contact center tool that enhances your customer connections. This modern tool seamlessly integrates with different systems and offers extensive reporting, optimizing your customer interactions.

This virtual number India free software is the industry leader in providing virtual phone numbers in India. Setting up the service is quick, taking only three minutes to get started.

Key Features 

• Call tracking
• Power dialer
• Interactive voice response
• Reliable dashboard
• Call forwarding

Pros and Cons

It can easily be customized, which results in increased productivity and boosts the agents.

Along with offering a 10-day free trial, CallHippo can easily be set up.

It is quite easy to navigate and easily integrates with various other features.

This software doesn't log the call recordings into the CRM.

Despite the various advantages, this software only allows for metered calling.

Pricing

• Bronze: $16 per user/month
• Silver: $24 per user/month
• Platinum: $40 per user/month

3. Line

Internal communication within your business is revolutionized by Line. This is primarily done by providing a simple-to-use messenger app. Sending and receiving individual and group texts is made simple by this app, which simplifies team collaborations. 

The software’s ability to make international calls makes it simpler to communicate directly and effectively with clients around the globe.

Key Features 

• Timeline
• Payment wallet
• Black List ID
• Open chat

Pros and Cons

This virtual phone number provider is compatible with various operating systems.

This softwares offers a highly user-friendly interface.

At times, this software offers unstable connections that hamper work.

Pricing

• Free
  

4. Webex

Webex, a conference call service by Cisco, offers a plethora of advanced features to meet various communication needs. Whether you need to host webinars, hold virtual events, engage in online learning, provide remote customer support, or have one-on-one chats with team members, Webex has got you covered.

While primarily a video platform, Webex also supports audio-only calls. Participants can join in by dialing toll or toll-free numbers when scheduling a meeting. 

Key Features

• Speech enhancement
• Call recording
• File sharing
• Real-time translation

Pros and Cons

Webex ensures minimum utilization of Internet data.

This software can easily record various meetings that can be used offline.

This platform can run on all devices and is even available in both IOS and Android versions.

When compared to its app, the website version is quite weak.

This software’s comment control, along with chat control, is on the lower side.

Pricing

• Starts at $17 per user/month

5. Google Voice

Google Voice is a popular voice-calling app that utilizes your internet connection for calls and messages. The free personal plan is available, but only for US phone lines.

While it can be a suitable option for budget-conscious solopreneurs, Google Voice has several limitations when used in a group setting. Communication with teammates becomes cumbersome, necessitating the use of a different app, like Google Chat, for effective collaboration.

Key Features

• International calling
• Unlimited SMS
• Personalized greetings
• Synchronization with Google Calendar
• Blocking, screening, and porting

Pros and Cons

Google Voice offers a plethora of reinforced security features.

With its budget-friendly subscription plans, this software attracts various potential customers.

This software has a terrific customer satisfaction rate.

This software offers limited scalability.

Google Voice offers only a limited set of external connections.

Pricing

• Starts at $10 per user per month.

6. Vonage

Vonage has established itself as a leading Indian virtual number free provider as a result of a strong commitment to providing businesses with exceptional customer experiences. Because of their emphasis on providing exceptional service, they are a popular choice for businesses looking to improve customer interactions. 

Vonage’s success is based on its unified communication platform, which streamlines communication channels, promotes real-time collaboration, and boosts overall work efficiency. By facilitating seamless and instant communication among team members, the platform enables businesses to respond quickly to customer queries and concerns.

Key Features 

• Video collaborations
• Call monitoring
• IVR / Voice recognition
• Blocking caller IDs

Pros and Cons

This virtual phone number provider offers an easy-to-use interface.

Vonage’s reliable and prompt customer support attracts a wide range of customers.

It offers a wide range of customizable plans for all business sizes.

Despite all the advantages, this software doesn’t list any pricing specifics.

This software poses certain potential sign-up issues.

Pricing

• Mobile: $19.99/month per line 
• Premium: $29.99/month per line
• Advanced: $39.99/month per line

7. Mitel

The popular US number provider Mitel is becoming more well-known as a virtual mobile number India provider. It provides complete communication and collaboration solutions, assisting small businesses in fostering smooth customer interactions. 

Their offerings equip staff with the tools for effective communication, information sharing, and customer service, resulting in more efficient business processes and enhanced client relationships.

Key Features 

• Enterprise-class security
• Instant messaging – cross-platform 
• Audio & web conferencing
• Global numbers available

Pros and Cons

This software is highly reliable and flexible, which attracts potential customers.

With its seamless integration facility, Mitel can easily be used.

It doesn’t offer a free trial and requires long training sessions when setting up.

At times, this software offers poor customer support, which can cause certain difficulties.

Pricing

• On-request

8. RingCentral

With its extensive industry experience, RingCentral is a well-known unified communications platform that is an excellent software for facilitating conference calls with up to 1,000 participants. However, setting up and deploying RingCentral may be difficult due to its heritage in conventional phone systems.

It is advised for businesses without dedicated IT teams to investigate more modern, approachable alternatives built for seamless cloud integration. By embracing these cutting-edge approaches, communication can become easier and clearer, simplifying operations and removing complications.

Key Features

• Audio conferencing
• Robust call monitoring
• Advanced APIs
• Participant mute

Pros and cons

This software offers multiple APIs along with integrations for developers.

It can easily integrate with third-party applications.

RingCentral supports more than 30 digital channels.

RingCentral offers various integrations with popular CRMs only as add-ons.

It doesn’t offer direct Linux support.

Pricing

• Essentials: $19.99 per month 
• Standard: $27.99 per month 
• Premium: $34.99 per month 
• Ultimate: $49.99 per month 
  

9. Spectrum Business

Spectrum Business, a market leader in VoIP services in India, offers unified communication solutions to businesses. They offer unrestricted local and long-distance calling in addition to a staggering selection of over 35 phone features. 

Additionally, the service offers unmatched convenience for business communications with seamless call transfers and straightforward call forwarding to mobile devices from any location.

Key Features 

• Speed dial
• Spam call filtering
• Auto call return
• Voicemail to email

Pros and Cons

This software offers 3-way calling that makes it stand out from the competitive market.

Being highly user-friendly, users can get their hands on this software with ease.

This software’s report feature is quite poor and can be improved.

It doesn’t offer any kind of international roaming.

Pricing

• On-request
  

10. Genesys

Genesys is a global leader in customer experience and contact center solutions, with a focus on cutting-edge VoIP services like Indian virtual phone numbers. 

Key Features 

• Agent Assist
• Predictive routing
• Reporting & statistics
• Virtual assistants
• Real-time chat 

Pros and Cons

It offers a complete contact center solution capable of handling both inbound and outbound interactions.

It includes various automated opt-out processes and customer opt-in programs.

Genesys enables effective consumer engagement through telemarketing and automated outbound communications.

For some users, the software may pose a steep learning curve, necessitating additional training to use it fully.

Due to its higher cost compared to other providers on the list, Genesys might not be a budget-friendly option.

Pricing

• Genesys Cloud CX 1 (Voice) – $98 monthly
• Genesys Cloud CX 2 (Digital) – $123.5 monthly
• Genesys Cloud CX 2 (Digital + Voice) – $149.5 monthly
• Genesys Cloud CX 3 (Digital + WEM) – $175.5 monthly
• Genesys Cloud CX 3 (Digital + WEM + Voice) – $201.5 monthly

11. 8×8

8×8 is a leading virtual business phone number provider in India, providing cloud-based communication solutions to businesses. This software offers a virtual Indian phone number service that assists businesses in establishing a solid local presence in India. 

Their virtual numbers include advanced features such as call forwarding, auto-attendant, and call recording, which improve communication and customer service. 

Key Features 

• Call recordings
• Intelligent call routing
• Multi-level auto attendant
• Supervision analytics

Pros and Cons

This software’s Video conferencing enhances communication capabilities.

Users can easily enjoy seamless connectivity with unlimited calls in the United States and Canada.

The Express plan's minimal reporting is quite on the lower side for some users.

This software offers inconsistent customer support.

Pricing

• 8×8 Express: $12 per user per month
• X2: $24 per user per month
• X4: $44 per user per month
  

12. Asterisk

Asterisk, a top open-source phone number service application, enables businesses to easily manage a variety of communication channels, including voice over Internet Protocol (VoIP) networks and public switched telephone networks (PSTN). 

Businesses can easily get Indian virtual number alongside improved connectivity and optimized communication experiences thanks to the adoption of Asterisk.

Key Features 

• IVR / Voice Recognition
• Contact management
• Virtual call center
• Call routing

Pros and Cons

This software is highly customizable.

Asterisk offers a rich interface, due to which users can easily get their hands on it.

It contains thousands of pre-configured parts that can easily be put together to create solutions like VoIP gateways and phone systems.

Despite all the features, this software lacks In-depth documentation.

At times, the software can become quite complex and hard to use.

Pricing

• Single System (Level 1) – $595 per year
• Single System (Level 2) – $1,995 per year
• Multi-System (Level 3) – $3,995 per year
• Multi-System (Level 4) – $7,995 per year
  

13. CounterPath

CounterPath is a leading Indian startup that provides virtual phones for effective team communication. 

They have a cutting-edge virtual PBX that is suitable for a wide range of organizations, including Hootsuite, Airbnb, and Keyyo Communications. CounterPath’s effective solutions can help businesses increase their communication and productivity. 

Key Features 

• Team messaging 
• Call forwarding
• Video Conferencing
• Screen Sharing
• Cloud solution

Pros and Cons

This software offers seamless integration with multiple third-party apps.

With its Intuitive interface, a huge amount of users get attracted.

CounterPath extensively protects various voice and video calls with the help of a firewall and encryption.

This software demands too many updates that can cause difficulties.

At times, the technical support and troubleshooting of this software are on the lower side.

Pricing

• On-request
  

14. Grasshopper

Grasshopper, a popular virtual mobile number provider in India, efficiently assists users in distinguishing between personal and commercial calls. It has automated voicemail transcription and WiFi calling, among other things. 

Grasshopper, a trustworthy VoIP operator, gives you vanity, toll-free, or local numbers. This software is quite popular among company owners because of its customizable toll-free lines and voicemail transcription services. 

Key Features

• Employee directory
• Call logging and routing
• Ring groups
• Voice recognition

Pros and Cons

With its dedicated free trial of 7 days and a variety of pricing plans offered, a wide range of potential customers gets attracted.

Grasshopper software offers a wide range of unlimited extensions.

Having a user-friendly interface and exceptional texting features, this software can easily be used.

At times, it becomes difficult to set up calls on this software.

Despite all its amazing features, this software doesn’t offer a pricing plan for larger enterprises.

Pricing 

• Solo: $28/month
• Partner: $46/month
• Small Business: $80/month
  

15. Nextiva

Nextiva is a top virtual mobile and phone number provider in India known for its smooth data transfer between mobile phones and laptops without losing any information. It’s highly acclaimed, offering a simple one-click solution for instant chat, calls, and video conferences. 

For businesses, Nextiva provides a complete communication solution, streamlining both internal and external interactions with a suite of cloud-based call center tools.

Key Features

• Video conference recording
• Quick auto-attendant
• Advanced reporting capabilities
• Unlimited HD voice calls
• Interactive voice response

Pros and Cons

This platform offers high-quality service that plays a crucial role in attracting a wide range of clients.

This software attracts various customers due to its user-friendly interface.

Nextiva offers unlimited calling within the United States and Canada.

This software’s multiple CRM integrations are served only as add-ons.

At times, this software offers poor call quality.

Pricing

• Essential plan: $19.95/month
• Professional plan: $20.95/month
• Enterprise plan: $27.95/month
  

16. Zadarma

Zadarma, the India virtual number provider, offers virtual local numbers worldwide. It allows regional partners to reach you from anywhere in the world.

Key Features 

• Multichannel customer service 
• Speech analytics
• Incoming calls forwarding

Pros and Cons

This software offers multiple virtual phone numbers across 100 countries.

Zadarma communicates globally at cost-efficient pricing.

Its user-friendly interface attracts various users.

While using this software, spam calling is a significant issue.

Its customer support needs improvement.

Pricing

• Standard – $0 team per month
• Office – $39 team per month
• Corporation – $79 team per month
  

17. Aircall

Aircall is the best virtual phone number solution in India, thanks to its impressive skill-based call routing with live call monitoring advanced features. Aircall provides powerful functionalities that transform call center administration with the goal of increasing call center productivity.

Aircall’s solutions, which use a flexible cloud-based methodology, are changing the way call centers operate. This monitoring software streamlines the monitoring process for the sales and support teams by utilizing IVR capabilities, call recording and adaptable call distribution mechanisms. 

Key Features

• Virtual call centers
• Call center IVR menus
• API access and integrations
• Blacklist numbers
• Time-based routing

Pros and Cons

This software offers a dedicated free trial of 7 days that attracts multiple customers.

With its exceptional VOIP system, users are also served with various personalized three-digit extension numbers.

Aircall provides users with many toll-free and international numbers.

At times, customer service is quite poor.

It doesn’t offer a free version.

Pricing

• Essentials: $30 per user per month
• Professional: $50 per user per month
• Custom: On request

18. Intrado

Intrado’s cloud-based communication system makes it a mere cakewalk to manage teams and clients. It provides a wide range of services, including SIP trunking and cloud PBX, laying the groundwork for better collaboration. With Intrado’s user-friendly platform, you can improve efficiency and communication in your business for greater results.

Key Features 

• Mobile access
• Web calling
• Rich dashboard
• Contact management

Pros and Cons

Its calling capacity and optimum utilization of bandwidth make it stand out from the competitive market.

This software is quite powerful but still simple and easy to use.

Intrado offers easy integrations that attract a wide range of potential customers.

This software’s customer support isn’t helpful, especially for technical issues.

At times, the software gets slowed down and causes difficulties.

Pricing

• On-request
  

19. Fusion Connect

Fusion Connect provides an easy virtual number solution for Indian businesses, allowing for the seamless implementation of a hybrid workplace. This software is used by popular companies such as Shake & Shack, and more. 

Key Features 

• Call logging and detail records
• Call waiting
• Consultation hold
• Extension dialing

Pros and Cons

This software offers a 100% uptime guarantee during business hours.

This software’s priority alert helps streamline operations with ease.

Despite all its features, this software doesn’t offer any money-back guarantee.

Fusion Connect does not offer any kind of free trial.

Pricing

• Starts at $14.95 per user/month
  

20. Line2

Line2 is considered one of the best fantastic virtual numbers for India. You can easily communicate with both locals and potential consumers. It may be used on a smartphone, making traveling and conversing easy.

Key Features

• Voicemail transcription
• Call monitoring
• Audio/video conferencing
• Multi-user collaboration

Pros and Cons

This software can easily be set up and is easy to use.

This software also offers.

It is fully customizable and offers incoming fax functionalities.

It offers low-quality third-party integrations.

It doesn’t now offer video conferencing or collaboration features.

Pricing

• Starts at $16 per user/month
  

21. Zoiper

Zoiper is a versatile VoIP softphone dialer that supports multi-channel communication. This is primarily done across various PBXs and SIP providers. With a built-in Audio Wizard, configuring the microphone and speaker is a breeze in this exceptional software.

Key Features 

• Supports numerous plugins
• Unattended transfer
• High data security
• Network-change detection
• CRM integration

Pros and Cons

This software offers free calling to anyone with the internet and at budget-friendly costs.

With an easy-to-use interface, Zoiper offers solid security with high encryption.

It offers API helps to build various customized apps for all major desktop and mobile platforms.

This software lacks reporting and analytics tools, along with a limited set of customization options.

At times, the call quality dips down due to network issues.

Pricing

• Basic: free
• Premium: $44.212
• Zoiper 5 for Windows, Mac & Linux: $53.054
• Zoiper Pro for Android: $9.017
• Zoiper Premium VoIP softphone for iOS: $4.99

22. CloudTalk

CloudTalk is an excellent virtual call phone support system for home-based small businesses, freelancers, and startups. It offers efficient call recording and monitoring software. This is designed specifically for a plethora of medium-sized businesses. 

Key Features

• Number porting
• Interactive voice response
• Fax to email
• Call flow designer

Pros and Cons

This software offers a dedicated 14-day free trial.

This software is highly user-friendly, which attracts a wide range of customers.

This software offers virtual phone numbers for more than 100 countries.

Service level agreement is only offered in the custom plan.

This software offers limited audio conferencing.

Pricing

• CloudTalk Starter: $20.00 per user/month
• CloudTalk Essential: $25.00 per user/month
• CloudTalk Expert: $40.00 per user/month

23. OpenPhone

Openphone OpenPhone are ideal for small and medium-sized businesses. They facilitate customer communication by using voice, video, and messaging.

Shared phone numbers improve team collaboration and ensure continuous customer support. Additionally, OpenPhone provides a valuable CRM tool to assist teams in managing contacts and building stronger relationships. 

Key Features

• IVR / Voice recognition
• Automated Voicemails
• Shared multichannel inboxes
• Automated Attendants

Pros and Cons

This software provides a dedicated In-app contacts list that attracts a wide range of users.

Its multiple automated texts offered during certain business hours help streamline operations.

Openphone is quite simple to use and can easily be set up.

This software, at times, can also lead to the dropping of calls.

Despite all its features, this software doesn’t offer any kind of customizable ringtone functionalities.

Pricing

• $10 per user/month
  

Conclusion

So, this was all you needed to know about Indian virtual phone number providers. In India, several great virtual phone number providers cater to businesses. Each provider offers distinct features and pricing to match different business needs.

To choose the right one, assess your call-handling requirements and budget. Also, determine if you need advanced call routing or if a basic free service would suffice. When you consider the number of users or extensions required for the virtual phone number, it becomes easy to land on the best one.

FAQs

Paras Kela

Paras Kela is an accomplished IT professional with 7+ years of industry experience, including 4+ years as a dedicated content writer. His expertise lies in crafting informative blogs on VoIP and cloud telephony, among other technical subjects. Outside his professional pursuits, he cherishes quality time with loved ones, indulges in watching documentaries, and finds solace in gardening.

Updated : April 17, 2024

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