15 Best Virtual Phone Number Providers in Canada [2024]

Senior Writer: Priya Naha

Reading Time: 7 Minutes

Published : August 4, 2023

Do you want to expand your business to Canada to seamlessly interact with customers, teams, and stakeholders, as well as build a solid local business? You can easily do that with a VoIP number in Canada. Such phone numbers can improve call pick-up rates which consequently boosts sales.

Also, VoIP can reduce 90% of international communication costs for new businesses–another reason to adopt a virtual phone number today!

To avail of these benefits, you must get virtual phone numbers from one of the leading Canada virtual phone number providers. To eliminate the overwhelm, we’ve curated a list of the top 15 Canadian virtual phone number providers offering VoIP service (Canada) with their features, advantages, disadvantages (based on user reviews), and pricing.

What is Canada VoIP Number? 

A VoIP number in Canada is a virtual phone number (hosted in the cloud) that empowers you to build and expand your business’s local presence in Canada regardless of your business’s location. These numbers do not need you to use Canadian phone networks; rather, they allow you to place calls over the Internet.

This Canadian virtual phone number format includes 1800/888/877/866/855/844/833 followed by seven digits. These numbers offer higher location flexibility and control over your business interactions while letting you handle phone calls better.

Comparison of 15 Best Canada VoIP Number Providers

Expert Advice

"Before choosing a VoIP provider in Canada, consider factors such as call quality, reliability, pricing, security, and features. Research the provider's reputation, read reviews, and compare plans to ensure you choose a VoIP phone number that meets your communication needs while providing value for money."

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15 Best Canada VoIP Number Providers – Virtual Numbers Providers

Canada virtual phone number helps you reach out to clients, teams, and stakeholders in Canada at low costs. You must invest in a reliable provider to experience this for your business and build a solid presence in Canada.

Here are the top 15 Canada virtual phone number providers to choose from based on your needs –

1. DialerHQ 

DialerHQ is an excellent Canada virtual phone number provider in Canada that lets you connect with your customers, clients, and team afar without any friction. Its high-utility features enable you to deliver a top-notch customer experience. The best part? This provider outperforms all other hosted PBX providers (Canada) while offering a free trial, so you can gauge how it works for you before investing.

Features

• Power dialer
• Call center analytics
• Real-time reports
• Call disposition and notes

Pros and Cons

DialerHQ has an intuitive AI.

This Canada virtual phone number provider lets you place high-quality calls without interruption.

It has innovative features to cater to complex business needs. 

DialerHQ has fewer safety features.

It provides call-tracking insights at an additional cost.

Pricing

As an enterprise-focused solution, DialerHQ is designed to cater to the distinct requirements of extensive teams and organizations. To obtain customized quotes or initiate your experience with a complimentary trial, reach out to our sales team at [email protected].

2. CallHippo – Virtual Phone System 

CallHippo is a robust virtual PBX (Canada) provider and the best toll-free number provider (Canada). It aims to boost agent productivity, cut communication costs, automate workflows, and track team performance with its roster of advanced features. It offers local, mobile, and toll free numbers.

Features

• Smart call forwarding
• Call reports and analytics
• Global connect
• Call barging 

Pros and Cons

CallHippo’s user interface is highly user-friendly.

This business system setup process takes 3 minutes to start with your virtual phone numbers.

This Canada virtual number provider offers a chat customer support team with a short response time.

The business phone system plans have a short trial period.

Users have reported call connectivity issues with this Canada virtual number provider.

Pricing 

• Bronze: $16/user/month
• Silver: $24/user/month
• Platinum: $40/user/month

3. AVOXI – Business Phone System 

AVOXI is a cloud-based business phone system and the best toll-free number provider (Canada) you can rely on to communicate over the cloud. This business phone system helps you upgrade your customer experience, improve team productivity, and promote global connection. Also, with Avoxi, you get local, mobile, and toll free numbers.

Features

• Automatic call distribution 
• Business tools integration 
• Call logging 
• Business tools integration 

Pros and Cons

Avoxi offers 24*7 customer support.

This provider brings peace with global security and compliance protocols. (Learn more about VoIP security).

Its users have reported no dropped calls or connectivity issues.

Avoxi regularly maintains the app, which disrupts operations.

Its reports are exported to a PDF file rather than Excel.

Pricing 

• Contact: $19.99/user 
• Engaged enterprise: $39.99/user

4. RingCentral – Cloud-Based Phone System

RingCentral is an efficient cloud-based phone system that promises zero dropped calls. It empowers you to access business phone numbers on the go with its app. Expect highly advanced features and 24*7 customer support with RingCentral. It offers all kinds of virtual number toll-free number, local number, and international number.

Features

• Caller id
• Call monitoring
• Call Parking 
• Call Whisper

Pros and Cons

RingCentral's virtual phone numbers offer unlimited calling within US and Canada.

This software is highly customizable.

Its virtual number requires low internet bandwidth.

RingCentral’s customer support is unsatisfactory.

This virtual number doesn't have a satisfactory call recording feature.

Pricing 

• Core: $20/user/month
• Advanced: $25/user/month
• Ultra: $35/user/month

 5. Phone.com – Business Phone Service 

Phone.com is a business phone service provider that offers affordable services and free virtual Canada phone numbers while giving you the flexibility to customize or keep your current number. Its virtual number has standard call rates, charging you at US local number rates when calling France, Canada, Germany, and more. 

Features

• Audio and video conferencing
• Voicemail transcription 
• Expert support
• Call analytics

Pros and Cons

Phone.com is highly scalable - adding new users to the platform is easy.

This software offers unlimited extensions with all its plans.

It has one of the most modern and clean dashboards and mobile apps.

Phone.com’s customer support is unresponsive.

It offers a video conferencing feature at an added cost.

Pricing 

• Pro: $27.19/month
• Plus: $18.69/month
• Pro: $12.74/month

6. GoToConnect –  VoIP System 

GoTo is a Canada phone number provider that offers a VoIP system that comes in handy whether you want to switch to a new VoIP or would like to add VoIP capabilities to your existing phone system. It offers unlimited business phone numbers– vanity, local, and toll free number and extensions with myriad features. 

Features

• Unlimited call queue 
• Call routing
• Voicemail to email
• Call flow customization 

Pros and Cons

GoTo offers 99% uptime.

This software is easy to navigate.

It allows for numerous phone configurations based on your business needs.

GoTo can be difficult to set up initially.

Its users have reported that the transfer option sometimes disappears due to some bug.

Pricing 

• Basic: $27/user/month
• Standard: $32/user/month

7. Sonetel – Canadian VoIP Provider 

Sonetel is another amazing virtual Canada phone number provider that offers a Canadian business phone number to large businesses and enterprises that can improve their business communications manifold. In addition, this Canadian virtual phone number provider offers features that help you streamline and ease business operations.

Features

• Voice response
• Conference calling
• Group chat
• Global call forwarding 

Pros and Cons

Sonetel’s customer support responds quickly.

This software has a high data storage capacity encompassing all your business data.

It doesn’t restrict you to a single phone number.

Sonetel doesn’t support using all features on the mobile app.

This software is costly for small businesses as it offers most features on premium plans.

Pricing 

• Business package: $4.99/user/month
• Premium plan: $11.95/user/month
  

8. Vonage – For Home VoIP System 

Vonage for home VoIP is different for business and residential purposes but fulfills a common purpose–placing and receiving calls over the Internet. With its mobile app and a stack of useful features, Vonage is an easy win for small businesses who enjoy unlimited calling and texts. 

Features

• Call screening 
• Call flip
• Selective call block 
• Vonage extensions

Pros and Cons

Vonage promises 99.99% uptime.

This software has an easy end-user adoption and scaling process.

It has low upfront costs with zero installation charges.

Vonage’s customer service is unsatisfactory.

It offers add-ons at a high cost.

Pricing 

• Mobile: $19.99/month/line
• Premium: $29.99/month/line
• Advanced: $39.99/month/line

9. TollFreeForwarding – Cloud Phone Solution 

TollFree is a cloud phone solution that offers a smart international phone number that you can instantly start using within 3 minutes. You can choose from their reservoir of numbers in 120+ countries and 1000 cities. 

Features

• Scheduled time of day routing
• Real-time reporting 
• Interactive voice response
• Global call forwarding

Pros and Cons

TollFree review zero setup fees.

It offers unlimited extensions.

This software allows for widespread reach with toll free number and local number in 120+ countries.

TollFree has an outdated interface.

This software has no mobile app.

Pricing 

• Pay as you go: Starts at $9/month
• 250 minutes: Starts at $14/month

10. Ooma – Business VoIP Solution 

Ooma is a business VoIP solution in Canada that can cater to communication needs of all business sizes–small, medium, or large and residences. With each Ooma virtual number, you can access an app that eases making and receiving calls anytime, anywhere. 

Features

• Multi ring
• Virtual receptionist
• Estimated wait time
• Call recording

Pros and Cons

Ooma can easily be configured as per your business needs.

This software has a user-friendly dashboard.

It blocks spam calls and directs them to voicemail.

Ooma’s call forwarding and transfer are glitchy.

Its app is unstable and has lagging connectivity.

Pricing 

• Essentials: $19.95/user/month
• Pro: $24.95/user/month
• Pro Plus: $29.95/user/month

11. Fonvirtual –  Business VoIP Service Provider 

Fonvirtual is a business VoIP provider that allows you to manage your business interactions, monitor call center performance in real time, and talk to agents regardless of location or device. 

Features

• Cloud-based Automatic call distribution
• Call transfer
• Call transcript
• Voicemail greetings

Pros and Cons

Fonvirtual offers top-notch video and audio quality over phone calls.

This one of the best virtual Canadian phone number providers offers quick customer support.

This software provides applications for all devices–desktop, cell phone, and tablet facilitating ease of use.

Fonvirtual has an elaborate setup process.

It has fewer integrations.

Pricing 

• Contact sales

12. 8×8

8*8 is another virtual phone numbers provider in Canada that best caters communication needs of customer-obsessed companies. With high compatibility with numerous business applications and systems, 8*8’s cloud-call center facilitates advanced unified communication at a low cost. 

Features

• Microsoft and Salesforce integration
• AI-powered workflows
• Team messaging
• Auto attendant

Pros and Cons

8*8 offers high-grade security with compliance certifications and multi-factor authentication.

This software facilitates faster query resolution with intelligent customer assistant.

It has a 99.99% uptime SLA.

8*8 users have reported delayed call voice.

Its reports are non-configurable.

Pricing 

• Contact Sales

13. MightyCall 

MightyCall is a flexible and scalable cloud-based call center in Canada, especially for small to mid-sized businesses. It uses AI for call monitoring and adjustment execution to ensure top-notch connectivity. 

Features

• Call waiting
• Call notes
• Custom greeting 
• Multi-level IVR

Pros and Cons

MightyCall’s virtual phone numbers pricing plans are cheaper than competitors.

It has an easy onboarding and offboarding procedure.

Users have reported no connectivity issues.

This software’s admin interface is not intuitive.

MightyCall requires high internet speed; otherwise, you might face dropped calls.

Pricing 

• Core: $15/user/month
• Pro: $20/user/month
• Enterprise: Contact sales

14. Dialpad 

Dialpad is a fully-integrated UCaaS platform with a built-in phone system. This is one of the best VoIP providers (Ontario) and comes with a unified platform to communicate with teams and clients without toggling between different windows. 

Features

• Power dialer
• Web conferencing
• Post-call summary email
• Real-time transcription

Pros and Cons

Dialpad facilitates quick contact searching.

It helps enhance the customer experience with relevant tips during active calls.

This software keeps you updated on new developments in interactions via notifications.

Dialpad has limited integrations.

Its call notes are unreliable as it might fail to register the right word due to differences in accents.

Pricing 

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Contact Sales

15. Cloud Talk 

Cloud Talk, a virtual phone system, offers numerous facilities–unlimited phone numbers, unified administration, and advanced features. It requires no elaborate installations or hardware, which keeps your communications cost-effective.

Features

• Skill-based routing 
• Real-time customer card 
• Callback
• Business hours

Pros and Cons

Cloud Talk has strong integrations with 2500+ software programs.

This software’s call flows can easily be set up.

Its navigation is easy, even for non-technical users.

Its dashboard doesn’t have a history and call recording option.

You can only collect limited unconfigurable data during calls.

Pricing 

• Starter: $25/user/month
• Essential: $30/user/month
• Expert: $50/user/month
• Custom: Contact sales

How to Get a Canada VoIP Number? Step-by-Step Guide

Canada virtual phone numbers empower you to drastically improve business communication and build a strong global presence. If you choose an efficient Canadian phone number provider like DialerHQ, you get the following benefits: 

• Reduce call expenses
• Eliminate the need for regular system maintenance 
• Boost customer engagement 
• Satisfy customers like never before with world-class customer support

Let’s now understand how to get DialerHQ’s Canadian phone number: 

Step1: Create a new DialerHQ account

Step 2: Select and buy your virtual number

Step 3: Set up your account and configure your settings and features

Step 4: Start placing calls from anywhere, anytime using the most reliable VoIP provider (Canada)

Wrapping Up

Canada virtual phone numbers are a boon for businesses trying to expand in Canada. Besides reducing communication costs, virtual phone numbers offer features that instantly improve agent productivity and streamline workflows. As most Canadian VoIP providers can offer these benefits, choose the one that best fits your business needs and size.

An easy and straightforward choice is DialerHQ, as it is a private, scalable, flexible, and low-cost app that can level up your international calling to Canada (via the internet) game.

FAQs

Priya Naha

Priya is a seasoned writer with over 5 years of experience, specializing in VoIP and cloud telephony. She is also well informed about content and digital marketing. Her expertise extends to SEO, ensuring her work not only informs but also ranks. She’s your go-to writer for the telecom industry.

Updated : April 18, 2024

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