Senior Writer: Priya Naha
Reading Time: 6 MinutesPublished : March 31, 2023Best virtual phone number providers help businesses thrive in this technology-driven world. How? Because they provide virtual phone numbers that are location and hardware independent.
Not just that, they provide you with local, vanity, and toll-free virtual phone numbers to build trust, display professionalism, and portray (local) authority in the market. Great for you, as 7 in 10 customers buy more from brands they trust.
Virtual phone providers have rightfully become an indispensable part of businesses.
Considering to invest in a virtual phone number provider? Well, we have curated this buyer’s guide to acquaint you with virtual phone number providers basics and the top 10 virtual phone number providers. We’ve also included their features, pros, and cons (based on user reviews), and pricing for you to make an informed decision.
What is a Virtual Phone Number Provider?
Virtual phone number providers facilitate businesses to make and receive calls via the internet. A highly stable internet connection is all you need to avail of virtual phone services.
These providers allow you to choose a number for your company, which you can access from your existing mobile phones or desk phone.
Work and personal calls would never mix up again. A virtual phone number lets you keep them separate. Not just that, these business phone services also allow you to divert phone calls to a device of your choice—your mobile phone, for instance.
From efficient call management features to multiple number options–local, toll-free, vanity, and international, virtual number providers offer it all.
Virtual numbers from these providers are not directly connected to a line. Additionally, their call forwarding feature can instantly forward incoming calls to VoIP, fixed, or mobile lines. Not to forget, these virtual numbers are sharable and can record voicemails.
"Choosing the right virtual phone number provider is important to get innovative features, support, and the right pricing plan. Make sure to go through all available platforms before making an informed decision."
Virtual Phone Number Provider Comparison
If you’re looking for virtual phone number provider for your business, there are plenty of options to choose from. We’ve compiled a comparison table on the basis of feature, price, pros, and cons ,of the top 10 virtual phone number provider to help you make an informed decision.
| Brand Name | Key Features | Pricing | Free Trial |
|---|---|---|---|
| DailerHQ |
|
| 10 Days |
| CallHippo |
|
| 10 Days |
| Nextiva |
|
| NA |
| OpenPhone |
|
| 7 Days |
| RingCentral |
|
| 14 Days |
| GoTo Connect |
|
| 14 Days |
| Ooma |
|
| 30 Days |
| 8×8 |
|
| 30 Days |
| eVoice |
|
| 30 Days |
| Phone.com |
|
| 14 Days |
10 Best Virtual Phone Number Providers
An ideal virtual number provider truly streamlines your business communications, helps you establish trust, cuts costs, and extends flexibility. But the caveat is that only by choosing the right provider can you leverage its comprehensive benefits.
Thus, let’s dive into the detailed overview (features, pros, cons, and pricing) of the top 10 virtual phone service providers for you to make a beneficial decision.
1. DialerHQ
DialerHQ, a virtual number provider, is designed with advanced features targeted for you to deliver an outstanding customer experience. Its uniquely advanced features increase your team’s productivity and business’s local presence.
DialerHQ enables you to work smartly by making calls from anywhere. Not to forget, its generous free trial features make it among the top best free virtual phone number providers.
- Power dialer
- Smart call forwarding
- Call center analytics
- Save time and money by managing your account, text, and inbound calls in one place.
- Easily get started with a virtual number via DialerHQ’s intuitive AI
- Lets you select a number with your desired country’s code
- Limited safety features
- Call quality lags at times
Pricing
As an enterprise-specific solution, DialerHQ caters exclusively to large teams or organizations. Connect with the DialerHQ sales team at [email protected] for personalized quotes, or start a free trial for first-hand experience.
2. CallHippo
Callhippo, a virtual phone number services provider, empowers you to make more calls with the highest connection rate. Expect a boost in agent productivity, workflow automation, communication cost reduction, and team performance tracking.
A marker leader, CallHippo is trusted by the best companies in the world to scale up their virtual phone systems. It can help organizations manage their entire business operations from one place and provides actionable insights through real-time business intelligence.
- Interactive voice response (IVR)
- Call barging
- Call recording
- Keep your callers engaged with on-hold music
- Queue incoming calls with call queueing for better call management
- Transfer an ongoing call to apply diverse expertise to a customer issue
- Voice lagging
- Short trial
Pricing
- Bronze: $16/user/month
- Silver: $24/user/month
- Platinum: $40/user/month
3. Nextiva
Nextiva, a virtual phone system, helps you take your business remote by allowing you to take business calls from anywhere. It offers users instant calling, chatting, or video conferencing with a single click. Get vanity, local, and toll-free phone numbers with Nextiva.
- Efficiently manage business calls (forwarding), texts, and voicemails on NextivaONE
- Get virtual fax directly and securely to your inbox
- Level up your branding with personalized vanity numbers representing your business
- Slightly inaccurate reporting
- Longer wait time for customer support
Pricing
- Essential: $17.96/user/month
- Professional: $21.71/user/month
- Enterprise: $29.21/user/month
4. OpenPhone
OpenPhone is a virtual phone system perfect for small businesses/startups. Its highly-functional features and powerful integrations make strengthening your customer relationships and saving time easier than ever.
- Automated text messaging
- Voicemail transcription
- Unlimited calls
- Boost your team’s productivity with auto-replies and text scheduling
- Streamline communications with Zapier, Salesforce, and Slack integration
- Instantly spot trends and problems with analytics–call duration, answer rates
- Longer porting time
- No option to export contacts other than reaching out to the support team
Pricing
- Standard: $13/user/month
- Premium: $20/user/month
- Enterprise: Contact sales
5. RingCentral
RingCentral, a popular virtual phone number service provider, is best for medium to large businesses, allowing you to manage all business calls in one place. It provides over 50+ countries’ virtual phone numbers: Singapore, the UK, Cyprus, and more.
- Caller ID for better call screening
- Unlimited calling within US and Canada
- Call recording and monitoring
- Quick and convenient installation
- Data security
- Instantly configure and manage your phone system with the RingCentral dashboard
- Inefficient call recording
- Call connection sometimes lags
Pricing
- Essentials: $19.99/user/month
- Standard: $27.99/user/month
- Premium: $34/user/month
- Ultimate: $49/user/month
6. GoTo Connect
GoTo Connect is an all-in-one business communication virtual phone service solution for SMBs. It blends in with your business while allowing you to add a toll-free number or port your current number. Get unlimited extensions and a company-wide phone tree directory with GoTo.
- Toll-free numbers and local phone number
- Auto-attendant recorded greetings
- Call flow customization with drag-and-drop dial plan editor
- 99.99% uptime
- Increase revenue with GoTo customer engagement–SMS/web chat/social in one inbox
- Join business meetings/calls from anywhere with GoTo connect app
- Video conference limits to 4 participants, and meetings to 40 minutes
- Difficult to set up
Pricing
- Basic: $27/user/month
- Standard: $32/user/month
7.Ooma
Ooma, a virtual phone number app, has 50+ features for small businesses–advanced hybrid working tools, call center capabilities, and salesforce integration. Ooma’s plans include features that enable you to build seamless connections with customers and teams.
- Multi ring to enable business phone number
- Ring groups enable caller to reach
- Virtual receptionist
- Reliable and trustworthy customer support
- Easy to set up, understand and use the user interface
- Easy to implement and manage for small business owners and remote workers
- Absence of text messaging
- Call forwarding and call transfer glitches sometimes
Pricing
- Essentials: $19.95/user/month
- Pro: $24.95/user/month
- Pro Plus: $29.95/user/month
8. 8×8
8*8 is one of the best virtual phone systems. Its virtual communication enables you to scale and stay agile with unified customer and employee experiences. Experience Communications as a Service (XCaaS) lets you voice call, chat, and attend meetings in one place.
- AI-powered workflows for every interaction
- HD video calls with desktop
- Microsoft and Salesforce integration
- Make better business decisions based on conversation data with analytics
- Stay safe, secure, and compliant with 8*8 security and compliance certifications
- Deliver customized service and fast resolutions with intelligent customer assistant
- Limited shortcuts and widgets
- Rings your phone for incoming calls if you don’t change the status on the system
Pricing
- X2: $28/user/month
- X4: $57/user/month
9. eVoice
eVoice offers virtual phone numbers for internal and external communication and strives to empower you to respond your customers from anywhere. It is jam-packed with features that make it a great fit to fulfill needs for all business kinds and sizes. Get toll-free and local numbers with no hardware/setup/contract requirements.
- Advanced call routing
- Personalized phone answering with auto attendant
- Caller ID
- Easily access voicemails over text/emails with voicemail-to-text transcription
- No missed calls with sequential and simultaneous ringing
- Seamless conference calling with up to 94 participants
- Messages lag by 5-15 minutes
- No trial
Pricing
- Elite Monthly: $14/user
- Elite Annual: $12/user
10. Phone.com
Phone.com, a comprehensive business phone system, offers virtual business phone numbers with affordable services and free numbers. Not just that, it offers you the option to keep or customize your existing number. You can pay US local rates for numbers from Canada, Germany, France, and more.
- Do-not-disturb
- Voice tagging to trigger smart voice assistant
- Dial by name directory
- Ease of communications management with clean/organized dashboard
- Stay professional with professional voice recording
- Instantly add new users and numbers, which is great for scalability
- Unresponsive customer support team
- Slow answer call button on the app
Pricing
- Basic: $11.99/user/month
- Plus: $15.99/user/month
- Pro: $23.99/user/month
Wrapping Up
As promised, we have rolled out the 10 exceptional business phone number providers that can help you level up your business communications game. Not just that, these providers are market leaders armed with tools and strategies that let you deliver exemplary customer service and shoot up lead generation at an affordable rate.
Using the right virtual phone number can help your business establish a local presence and enhance brand reputation. This makes it important to take time to choose the right virtual phone number provider to ensure you get the best platform and gain an instant competitive edge over business rivals.
But you don’t have to take our word for it; invest in one of them and see for your business.
FAQs
Virtual phone numbers are digital numbers not tied to a specific physical phone line. They operate through the internet, enabling calls and texts to be forwarded to real phone lines or devices, offering flexibility, cost savings, and global accessibility for businesses and individuals.
Benefits of using virtual phone numbers include having additional numbers with no extra hardware, getting local numbers in different geographic areas, and flexibility in where and how you receive calls.
Top providers for virtual business phone numbers include DialerHQ, CallHippo, Grasshopper, RingCentral, Nextiva, and Ooma Office. However, compare the features, reviews, and pricing before choosing the right provider for your business.
Priya is a seasoned writer with over 5 years of experience, specializing in VoIP and cloud telephony. She is also well informed about content and digital marketing. Her expertise extends to SEO, ensuring her work not only informs but also ranks. She’s your go-to writer for the telecom industry.
Updated : March 20, 2024
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