Senior Writer: Rohit Rajpal
Reading Time: 6 MinutesPublished : November 29, 2023Toll-free numbers truly transform your company’s connectivity and client interactions by keeping your number location independent and delivering a better customer experience. But that stands true only when you choose one of the best toll-free number service providers.
Also, toll-free numbers increase your telephone orders from 30 to 60% and reduce product returns by up to 50%. Now, you must be interested in getting a toll-free number, right?
That’s why we have curated this guide on the 14 top toll-free number providers with features, advantages and disadvantages, and pricing.
Tips for Getting a Vanity Toll-free Number
Building a memorable vanity number using specific words requires you to select the best phrases that perfectly align with your business needs. Here are a few effective tips to get a vanity toll-free number –
- Don’t chase 800 number service providers or strings; rather, choose from the newer and equally popular strings or toll-free number options like 888 and 833.
- Prefer cost-effective and ever-expansive VoIP platforms over contemporary providers’ traditional vanity numbers with limited functionality and high cost.
- Include high-ranking keywords that are pushing your website up on the search engine.
- Use your vanity phone numbers, as the Federal Communications Commission (FCC) prohibits companies from hoarding phrases they don’t utilize for their business.
- Try incorporating different spellings if your desirable vanity pattern is unavailable to get through. For instance, use 888-HAIR-KARE rather than 888-HAIR-CARE.
"Toll-free numbers offer a free and memorable contact option to your customers, enhancing your accessibility and indicating your commitment towards customer convenience. To avail of these benefits, choose a toll-free provider after careful comparison and sincere thought. The wiser choice is to adopt a reliable toll-free number with a proven track record like DialerHQ. "
14 Best Toll-Free Number Service Providers
An ideal provider has useful features, positive reviews, affordable pricing plans, and acceptable drawbacks. Get all these aspects of the 14 best toll-free phone number providers to obtain toll-free numbers –
1. DialerHQ
DialerHQ is the best and the cheapest toll-free number provider that allows you to stay accessible and connected with your customers worldwide. Leveraging this toll-free phone number provider’s services can help you streamline communication, expand business reach, drive customer loyalty, and improve brand image.
Get a free toll-free number by starting a free trial today!
How to get a toll-free number for business with DialerHQ
Getting a DialerHQ toll-free phone number for business involves 4 simple steps –
- Create a business account with DialerHQ.
- Select and pay for your custom toll-free number.
- Set up your account by configuring its features and settings.
- Get started with DialerHQ and place or receive your first call on your toll-free phone number.
- Call cascading
- Call barging
- Smart switch
- Smart call forwarding
- Transfer active calls to another department or agent to smoothen customer service and enhance call handling.
- Record and log important customer conversations for agent training, law compliance, and quality assurance.
- Suggest responses, provide relevant information, and recommend the next step as per customer queries to improve customer interaction quality and enhance efficiency.
- DialerHQ’s free trial period has a limit.
- Some of its features are difficult to learn.
Pricing
As an enterprise-specific solution, DialerHQ caters exclusively to large teams or organizations. Connect with our sales team at [email protected] for personalized quotes, or start a free trial for first-hand experience.
2. CallHippo
CallHippo is a business phone service provider that allows you to get a toll-free number within 3 minutes and instantly start receiving or making calls. This number and business phone system seamlessly integrates with CRM and helps you boost ROI, sales, and call volumes.
- Call reminder
- Call whisper
- Automatic machine detection
- Call tagging
- Fulfill your daily calling goals with utmost ease with CallHippo’s power dialer.
- Secretly listen to your customer-agent calls and join them when needed to improve agent performance and maintain quality control.
- Drive data-based decisions with real-time analytics on call metrics, customer patterns, and agent performance.
- CallHippo’s call connectivity lags sometimes.
- It offers caller ID as an add-on.
Pricing
- Bronze: $16/user/month
- Silver: $24/user/month
- Platinum: $40/user/month
3. Phone.com
Phone.com is one of the best toll-free number providers that enhances your business’s credibility by helping you establish a presence nationwide with an easy-to-remember number. From customizations to zero contracts, Phone.com gives you a holistic experience.
- Group Messaging
- Dial by name directory
- Fax
- Video meeting
- Receive and display inbound text messages in your account inbox for easy access.
- Create and customize your group chat over SMS with Phone.com’s mobile app for improved collaboration.
- Create and use unlimited extensions of your toll-free number.
- Phone.com is difficult to set up.
- Customer support team is unresponsive.
Pricing
- Pro: $27.19/user/month
- Plus: $18.69/user/month
- Basic: $12.74/user/month
4. MightyCall
MightyCall is one of the most excellent toll-free number providers that offers powerful security and customer service. Apart from a suite of advanced features, this provider offers vanity numbers and international toll-free business number(s).
- Voice-to-text
- Call notes
- Call screening
- Live call monitoring
- Empowers supervisors to take over and settle a live call when the agent isn’t performing satisfactorily with call intercept.
- Assign user roles for agents and managers to streamline business communication and safeguard business data security.
- Solve your queries instantly with reliable live customer support.
- MightyCall drops calls with spotty internet service.
- It has limited international availability.
Pricing
- Core: $15/user/month
- Pro: $20/user/month
- Enterprise: Contact sales
5. OpenPhone
OpenPhone is one of the best business phone service providers that offer toll-free numbers designed to connect you with the world. Just download the mobile app or desktop app to start receiving texts and calls instantly on your toll-free phone numbers.
- Auto-replies
- Call routing
- Snippets
- SMS and MMS support
- Track your essential contact details with custom properties and notes so your team has all the information needed for a great interaction with customers.
- Transcribe calls, access call logs, and automatically record calls in one conversation to eliminate time drainage.
- Access and collaborate on team-customer conversations in phone number inbox for the highest efficiency. 86% of employees believe that poor collaboration leads to workplace failure.
- OpenPhone has an inconsistent uptime.
- The platform gets slow when multiple activities are going on.
Pricing
- Starter: $15/user/month
- Business: $23/user/month
- Enterprise: Contact sales
6. Grasshopper
Grasshopper is a toll-free service provider that aims to give your business a professional and memorable image nationwide. These toll-free phone numbers allow you to be present for your customers at all times and keep your personal and business communications separate.
You May Also Read : Business Communication: What is it & Why your Business need it?
- Voicemail transcription
- Automated greetings
- Incoming call control
- Instant response
- Pick up calls from multiple customers simultaneously to cut busy signals and reduce customer frustration.
- Get transcribed voicemails so you don’t have to invest time listening to the whole voicemail.
- Instantly send texts to new callers to inform them about the reason for not picking up calls to avoid losing customers.
- Setting up a ring-to number at a specific time is a time-consuming process.
- It has a steep learning curve.
Pricing
- Solo: $26/month
- Partner: $44/month
- Small business: $80/month
7. 800.com
800.com is one of the best toll-free number service provider designed to improve your sales globally. It has the easiest setup process–search, order, and activate your number! Its wide array of features helps you improve customer service and marketing ROI.
- Call tracking
- Call analytics
- API
- Business texting
- Answer a forwarded call with a work phone, landline, or cell phone to exercise freedom of mobility and reduce reliance on voicemails.
- Identify the channel driving maximum sales calls to optimize marketing copy, modify ad spend, and improve ROI.
- Create triggers and automate SMS messages to streamline business processes and create systems that work programmatically.
- 800. com’s interface is not technically advanced.
- It is costlier than its competitors, offering the same set of features.
Pricing
- Pro yearly: $127/month
- Unlimited yearly: $49/month
- Personal yearly: $19/month
8. AVOXI
Avoxi is one of the best toll-free number service providers with award-winning network reliability and offers services that can operate worldwide (170+ countries). With Avoxi, you have to pay no set-up fee or sign contracts.
- VoIP Quality Monitor
- Unlimited IVR menus
- Number portability
- Secure call encryption
- Enjoy the best quality and connection regardless of your customer’s location with toll-free Least Cost Routing.
- Get rid of fraudsters and skip attending spam calls with real-time alerts of suspicious call traffic and 24/7 network monitoring.
- Ensure the highest level of security with Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption.
- Avoxi has frequent updates, interrupting the business’s process flow.
- It closes some support tickets without checking if the problem was resolved.
Pricing
- Contact: $19.99/user
- Engaged enterprise: $39.99/user
9. Ooma
Ooma offers toll-free numbers like 855, 844, 833, 877, 888, and 86 that allow you to expand your small businesses’s nationwide presence and make toll-free calls. With this provider, you get a roster of extensive features and customization options that match your business needs.
- Email audio attachments
- Music on hold
- Digital fax
- Call Park
- Call your local customers with 7 digits instead of 10, making dialing simpler for your employees.
- Set multi-ring for your number to ring your mobile app, office phone, and an external device, minimizing missed call rates.
- Enable call transfer music to ensure customers are engaged throughout, reducing customer frustration and call abandonment rate.
- Ooma offers no unlimited calling or texting plans.
- The desktop access for Ooma is available from the second-tier pricing.
Pricing
- Essentials: $19.95/user/month
- Pro: $24.95/user/month
- Pro plus: $29.95/user/month
10. RingCentral
RingCentral is a recognized toll-free number provider that allows current and new customers to connect with your business in case of a query or customer support need. It is one of the best 800 number providers that currently offer numbers with prefixes 888, 877, 866, and 855.
You May Also Read : The Ultimate Guide to Understanding the 855 Area Code
- Screen sharing
- Unlimited calls in the US and Canada
- Call logs
- Simultaneous call handling
- Identify the caller with caller ID to better tailor your services and ensure quick query resolution.
- Leverage auto attendant to ensure that customer callers are transferred to the right agent, ensuring accurate assistance.
- Be available for your customers 24/7 by forwarding unanswered calls automatically to any department, device, or office location.
- RingCentral has limited customization options.
- Its basic plan offers limited call minutes.
Pricing
- Essentials: $19.99 per month
- Standard: $27.99 per month
- Premium: $34.99 per month
- Ultimate: $49.99 per month
11. eVoice
eVoice is an old toll-free number provider that allows you to manage your business phone calls efficiently, regardless of your location. It incorporates around 30 features that improve your calling game and contribute to customer happiness significantly.
- Virtual receptionists
- Voicemail transcription
- Advanced call routing
- Voicemail-to-email
- Answer every customer call with a customized and professionally recorded greeting to project a big company brand image.
- Convert voicemails into WAV audio files or MP3 and get them on your email so you are updated on customer queries.
- Route inbound calls to numbers and ring each number to enhance accessibility and eliminate missed opportunities.
- Users find its pricing high.
- It offers text messaging at an extra charge.
Pricing
- Elite 11 Monthly: $13.50/month
- Elite Monthly: $14.00/month
- Elite 6 Monthly: $13.00/month
- Elite 10 Monthly: $10.00/month
12. Dialpad
Dialpad is a toll-free provider that offers toll-free numbers with powerful features and a wide range of integrations to ensure effective communication between agents and customers. For that, you just need to sign up on their unified communications platform.
- Real-time analytics & reporting
- Google Workspace & Microsoft 365 integrations
- Ai-powered call
- Unlimited AI meetings for up to 10 participants
- Eliminate the hassle of getting a new number every time you move to a new location with Dialpad’s easy number porting process.
- Live customer support, which is best to resolve complex queries in no time.
- Enjoy unlimited video meetings.
- Drops call frequently.
- Dialpad has fewer role-based access features.
Pricing
- Standard: $15/month
- Pro: $25/month
- Enterprise: Contact sales
13. Nextiva
Nextiva is a scalable, economical, and stable toll-free number provider that offers toll-free phone numbers for your business in minutes. Choose from the plethora of toll-free codes and enjoy its edgy features for the best communication.
- Call recording
- Dialed number identification service
- Call queue
- Call notifications
- Monitor your employees’ phone status to avoid transferring customers to busy lines, improve customer satisfaction, and reduce call wait time.
- Park your calls to efficiently switch between phone lines (telephone sets) during ongoing calls, ensuring an uninterrupted communication experience.
- Get an overview of the incoming calls on your screen to decide whether or not to answer them, ensuring efficient utilization of your time.
- The porting process of existing fax numbers has some issues.
- Its texting features have occasional hiccups.
Pricing
- Essential: $23.95/month
- Professional: $27.95/month
- Enterprise: $37.95/month
14. Vonage
Vonage is a toll-free provider that offers unified phone, messaging, video solutions, and APIs that can easily be customized as per your unique business needs. Its toll-free number packages include codes like 888, 866, and 877, with unlimited calling to the US and Canada.
- Default greetings and prompts
- Block caller ID
- Call dashboard
- Whitelist email addresses
- Access related emails in groups for a more organized and clear view of communication history, improving understanding and efficiency.
- Move an active call to a different device assigned, ensuring zero communication interruptions.
- Displays overall quality of inbound calls to spot and eliminate improvement areas.
- The platform is loaded with glitches.
- Doesn’t offer email notifications.
Pricing
- Mobile: $19.99/month
- Premium: $29.99/month
- Advanced: $39.99/month
Wrapping Up
There are tons of toll-free providers that are ready to assign you toll-free numbers on demand, but not all are capable of extending smooth communication services for your business. Now, choosing a well-equipped provider requires extensive efforts. For that, you must compare different toll-free providers’ functionalities, pricing, and reviews and choose the toll-free number that best fits your business’s resources and needs.
No doubt, this journey is exhausting and equally time-consuming. To ease this, instantly rely on a reliable, scalable, and cost-effective toll free number provider like DialerHQ that effortlessly fulfills all your communication needs. Go get a toll-free number today!
FAQs
The three major types of toll-free numbers are standard toll-free numbers, premium toll-free business phone numbers, and vanity toll-free business phone numbers.
The number of toll-free numbers you can own depends on your chosen service provider and its specific policies.
To know the cost of toll-free number, Connect with our sales team at [email protected] for more information. To try it for free, you can sign up with DialerHQ.
Yes, you can port your existing toll-free number to another provider in simple steps (varies with the provider’s porting process).
Rohit Rajpal simplifies intricate technical ideas into practical insights through his articles and publications. His journey in VoIP and cloud telephony reflects a profound grasp of the evolving landscape, a flair for innovation, and a dedication to creating user-friendly blogs. Rohit’s broad expertise encompasses VoIP protocols, codecs, and cloud-based telephony systems, ensuring accessible knowledge for all.
Updated : March 28, 2024
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